Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (2024)

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (1)

14 - 16 November 2023, North America 9:00 am - 12:55 pm BST

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Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (2)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (3)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (4)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (5)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (6)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (7)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (8)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (9)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (10)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (11)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (12)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (13)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (14)

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Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (15)

Eric Purdum

Chief Revenue Officer

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (16)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (17)

Troy Dube

Former CTO, Global Fraud Detection & Servicing - Head of Architecture - Barclays

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (18)

Bhargavi Sunkara

Former Global Head of Corporate Technology, BNY Mellon & Senior Partner

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (19)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (20)

Stan Wisseman

GTM CTO

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (21)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (22)

Maya Ogranovitch Scott

Financial Services Solution Manager

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (23)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (24)

Fabio Italiano

SVP Data Tools

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (25)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (26)

Keith Darter

Head of Client Growth

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (27)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (28)

Shanice St. Hilaire

VP Learning Innovation Leader

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (29)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (30)

Cassie Giovanni

Vice President, Digital Experience

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (31)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (32)

Aimee Wright

VP, Strategic Partnerships

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (33)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (34)

Mihai Popa

Vice President SRE

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (35)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (36)

Bala Subramaniam

Former Chief Auditor, Managing Director, NatWest Group

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (37)

Stephen Stanback

Senior Vice President

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (38)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (39)

Michael Kropidlowski

SVP Global Marketing

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (40)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (41)

Raj S. Puttaparti

Corporate VP

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (42)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (43)

Kamesh Moola

Executive Director Strategy and Transformation

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (44)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (45)

Cory Declusin

Director, CXM Best Practices

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (46)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (47)

Jerone Abueva

Director, B2B Solutions Business Development – Financial Services Industry

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (48)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (49)

Patrick Terry

Former Chief Data Officer, BOK Financial

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (50)

Kristin Streett

Head of Banking Industry, AMS

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (51)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (52)

"What I enjoyed the most about it was the interactivity, it’s very rare that you get active participation"

Alex Boehme, CTO, H&M Group

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (53)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (54)

"There was a lot of outreach after the event of individuals wanting to connect and I think that was a great by-product of speaking at the event"

Jeffrey Johnson, Vice President, Chief Information Security Officer and Chief Security Officer, Siemens Health Affairs for North America

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (55)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (56)

"I was blown away by the great logistics, diversity of attendees and incredible networking opportunities. I can honestly say I’ve never had so many new relationships and key opportunities from a single meeting."

Bill Sheahan, Vice President

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (57)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (58)

"Congratulations to you all for pulling off a Hybrid Summit with Augmented Reality features that are truly unparalleled in the Industry! Collaborative, Interactive & showcasing leading edge technology ... GDS Summits really set the bar so high that a return to physical conferences might be re-evaluated in the Industry."

Christina Alexander Alexandropoulou, Director Of Security, Four Seasons

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (59)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (60)

"I connected with peers that I know I’ll stay in touch with, including suppliers which have presented a fantastic opportunity for 7-Eleven Global in the future. It may well be the most valuable summit I’ve attended in many years."

Cynthia Richardson, Senior Director, Global Logistics & Merchandising

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (61)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (62)

"The meetings and presentations added value, and needless to say, but that the venue for the Summit was exceptional."

Edward M Shubert, CPA Senior Director, McKesson Corporation

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (63)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (64)

"I made quite a few contacts that will be beneficial to me."

Margaret Bond, Director of Cyber Security, Numotion

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (65)
Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (66)

"It was one of the best events I have been to, particularly because of the format and topics. Really well done and to all of the team."

Lauren Goodwin, CIO

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (67)

Day one

Day two

Day three

9:00 am - 9:10 am

9:00 am - 9:10 am

Opening Remarks

Intro & diamond commentary

9:10 am - 9:40 am

9:10 am - 9:40 am

Keynote

Forward banking: Strategic insights into data, digital disruption & AI

Francesco Lagutaine Chief Marketing, Communications and Digital Officer, M&T Bank

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (68)

9:45 am - 10:20 am

9:45 am - 10:20 am

Panel

AI Banking

Kamesh Moola Executive Director Strategy and Transformation, Charles Schwab

Patrick Terry Former Chief Data Officer, BOK Financial,

Mihai Popa Vice President SRE, State Street

Stephen Stanback Senior Vice President, Citizens Bank

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (69) Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (70) Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (71) Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (72)

Full Description

AI is reshaping the banking sector, touching upon its role in enhancing customer experiences, streamlining operations, and enabling data-driven decision-making.

Discussion topics to consider:

  • AI-Powered Customer Service
  • Risk Management and Fraud Detection
  • Data Analytics and Predictive Insights
  • Operational Efficiency and Cost Reduction
  • Challenges and Ethical Considerations

10:20 am - 10:30 am

Sponsor Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (73)

10:20 am - 10:30 am

Insight Break

How banks can leverage fintech insights to compete in a new age of customer expectations

Kristin Streett Head of Banking Industry, AMS, ServiceNow

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (74)

Full Description

In this session we will explore how banks can leverage the Fintech approach to customer experience.

10:30 am - 11:30 am

10:30 am - 11:30 am

Roundtables

Track 1: Securing the future – Data risk in 2024

Sponsor:Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (75)

Stan Wisseman GTM CTO, OpenText

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (76)

Full Description

In the realm of banking, data risk is magnified with the potential for erosion of value and reputation throughout the data lifecycle, spanning from data acquisition to utilization and retention. It is imperative that banks establish resilient policies, cutting-edge technologies, and stringent controls to not only secure customer data but also to withstand the ever-present cyber threats and adapt to continuously evolving regulatory landscapes. Amid heightened regulatory scrutiny, the significance of effectively overseeing data risk, encompassing visibility, aggregation, and reporting for both internal and customer data, cannot be overstated. This diligence is essential for building and maintaining trust with all stakeholders. To fortify their data risk management practices and ensure resilience, banking leaders must adopt a comprehensive strategy that encompasses technology, training, and strategic planning, thus equipping themselves to confront the challenges of the future.

Track 2: Why fintech is disrupting the customer experience in banking

Shanice St. Hilaire VP Learning Innovation Leader, Synchrony

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (77)

Full Description

According to Global Market growth, in 2022, the fintech market was valued at $112.5 billion, which is projected to nearly triple by 2028 to $332.5 billion. In order to stay afloat during the recent economic downturn, banks have cut costs while trying to increase their global footprints. Also, as consumers become more dependent on digital banking, neobanks (online-only banks), and fintech apps, they expect exceptional customer support and will turn to social media to express their frustrations when they don’t get it.

So how can companies leverage new technologies to thrive in a down economy and expand into new global markets and languages?

Track 3: Drivers & distribution in AI banking

Cory Declusin Director, CXM Best Practices, Sprinklr

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (78)

Full Description

The drivers of AI disruption in banking are multifaceted and have significantly transformed the industry in recent years. This disruption is characterized by the integration of artificial intelligence (AI) technologies into various aspects of banking operations, from customer service to risk management. We are already seeing several areas in banking services that have been taking advantage of this disruptive technology. The following are some use cases where AI has been most impactful within the BFSI industry. EG: Chatbots, Fraud Detection & Prevention, Customer Relationship, Management, Predictive Analytic, Credit Risk Management. The integration of AI in banking operations has led to several positive outcomes, but it doesn't comes without it's share of challenges and concerns.

11:30 am - 12:00 pm

Sponsor Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (79)

11:30 am - 12:00 pm

Innovation Exchange Keynote

Five simple steps to delivering an AI-powered banking intelligent virtual assistant

Michael Kropidlowski SVP Global Marketing, Kore.ai

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (80)

Full Description

Banks worldwide have invested significant time, money, and resources into developing the first
wave of chatbots we see widely deployed in the market today. These experiences are a good
starting point, but they fail to produce the phenomenal experiences and cost savings promised.

To meet rising customer and employee expectations, banks must elevate and replace their
basic bots with intelligent virtual assistants (IVA) powered by conversational AI to expand and
automate use cases to drive exceptional experiences. These IVAs must understand natural
human language and be able to service complex customer or employee requests with ease,
providing the exemplary self-service experiences promised by this transformational technology.
This is why Kore.ai developed a conversational AI platform that provides end-to-end lifecycle
management of IVAs. With the Kore.ai Experience Optimization (XO) Platform, it is easy to build
everything from simple FAQs to complex conversations using a no-code approach. On top of
the platform, Kore.ai has also built an intelligent banking virtual assistant trained to understand
over 200 retail banking use cases out of the box to make it quick and easy to deploy this
transformational technology. The platform also captures significant data surfaced in easily
understandable analytics dashboards. This data can be used to iterate on the IVA to
continuously improve the user experience and overall containment and identify the highest-
value use cases to build, all with the click of a button.

This masterclass will discuss how you can smoothly implement AI-powered IVAs for your
customers and employees. We will discuss what successful IVA implementations look like and
answer your questions.

12:05 pm - 12:35 pm

Sponsor Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (81)

12:05 pm - 12:35 pm

Closing Keynote

Scott Montgomery Vice President, Strategic Initiatives, Island

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (82)

9:00 am - 9:10 am

9:00 am - 9:10 am

Opening Remarks

9:10 am - 9:50 am

Sponsor Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (83)

9:10 am - 9:50 am

Panel

Strategic growth – Innovative partnerships

Fabio Italiano SVP Data Tools, M&T Bank

Raj S. Puttaparti Corporate VP, New York Life Insurance Company

Cassie Giovanni Vice President, Digital Experience, Berkshire Bank

Eric Purdum Chief Revenue Officer, AgileThought

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (84) Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (85) Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (86) Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (87)

Full Description

Conventional Financial Service systems are past their ‘sell-by-date’. An evolving digital demand will see traditional institutions pivot towards opening the door to Third Party and Digital First Banking.. Tech-Savy legacy firms can mitigate the threat of FinTech’s business model disruptions, by opening their APIs and infrastructure to third party developers.

9:55 am - 10:05 am

Sponsor Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (88)

9:55 am - 10:05 am

Insight Break

Continuous engagement for brand loyalty

Aimee Wright VP, Strategic Partnerships, Blackhawk Network

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (89)

Full Description

Understanding your consumers is a key component of achieving success in business. By assessing their attitudes, behaviors, motivators, and detractors, how can you determine the best way to engage with them? Join us as we explore a variety of options to reward and appreciate your customers.

10:05 am - 11:05 am

10:05 am - 11:05 am

Roundtables

Track 1: Securing the future – Data risk in 2024

Sponsor:Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (90)

Stan Wisseman GTM CTO, OpenText

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (91)

Full Description

Data risk may be defined as exposure to loss of value or reputation caused by issues or limitations to an organization's ability to acquire, store, transform, move, and use its data assets. As custodians of its customer data, banks need to have robust policies, processes, technologies and controls to ensure this data is safe and of the right quality to make the right business decisions. As new types of data risk arise, along with ever-changing regulatory requirements, banks must actively evolve to future-proof their data risk management.

Track 2: Why fintech is disrupting the customer experience in banking

Shanice St. Hilaire VP Learning Innovation Leader, Synchrony

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (92)

Full Description

According to Global Market growth, in 2022, the fintech market was valued at $112.5 billion, which is projected to nearly triple by 2028 to $332.5 billion. In order to stay afloat during the recent economic downturn, banks have cut costs while trying to increase their global footprints. Also, as consumers become more dependent on digital banking, neobanks (online-only banks), and fintech apps, they expect exceptional customer support and will turn to social media to express their frustrations when they don’t get it.

So how can companies leverage new technologies to thrive in a down economy and expand into new global markets and languages?

Track 3: Drivers & distribution in AI banking

Cory Declusin Director, CXM Best Practices, Sprinklr

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (93)

Full Description

The drivers of AI disruption in banking are multifaceted and have significantly transformed the industry in recent years. This disruption is characterized by the integration of artificial intelligence (AI) technologies into various aspects of banking operations, from customer service to risk management. We are already seeing several areas in banking services that have been taking advantage of this disruptive technology. The following are some use cases where AI has been most impactful within the BFSI industry. EG: Chatbots, Fraud Detection & Prevention, Customer Relationship, Management, Predictive Analytic, Credit Risk Management. The integration of AI in banking operations has led to several positive outcomes, but it doesn't comes without it's share of challenges and concerns.

11:10 am - 11:35 am

11:10 am - 11:35 am

Innovation Exchange Keynote

Navigating digital channel security in the evolving cyber landscape

Troy Dube Former CTO, Global Fraud Detection & Servicing - Head of Architecture - Barclays,

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (94)

Full Description

COVID-19 has undeniably expedited our transition to a digital-first world. From mobile transactions to telehealth consultations, our daily routines are increasingly conducted through digital channels. This evolution, however, has also opened the door wider for cybercriminal activities, creating unprecedented challenges in data security and fraud prevention.

As professionals at the forefront of finance, technology, and innovation, it is incumbent upon us to fortify our defenses against these sophisticated cyber threats.

This session will explore the cutting-edge applications of voice and image biometrics in combatting fraud. This session promises to provide invaluable insights into the technologies poised to redefine security in the digital landscape.

It is an opportunity to discuss the strategies essential for protecting our digital ecosystem now and in the future.

11:35 am - 12:05 pm

11:35 am - 12:05 pm

Closing Keynote

Optimizing the banking customer experience and employee experience with AI

Jerone Abueva Director, B2B Solutions Business Development – Financial Services Industry, Samsung Electronics America

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (95)

Full Description

While the adoption of digital tools by banking customers has increased, over 75% of US consumers prefer hybrid in-branch and digital experiences. This has led to a number of banks and credit unions adopting new digital capabilities within branches themselves, including virtual consultations and tellers. According to a new WBR Insights report, 56% of consumers would use virtual consultations at least somewhat often if their local branches offered them. How might banks leverage AI to reskill and upskill bank associates to provide connected customer experiences and personalized advice while maintaining compliance with regulations?

9:00 am - 9:10 am

9:00 am - 9:10 am

Opening Remarks

9:10 am - 9:35 am

9:10 am - 9:35 am

Keynote

GenAI in practice: Impact on CX, productivity, and innovation

Bhargavi Sunkara Former Global Head of Corporate Technology, BNY Mellon & Senior Partner, EY Financial Services Technology

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (96)

Full Description

In this keynote, Bhargavi Sunkara, Senior Partner at EY Financial Services Technology and former Global Head of Corporate Technology at BNY Mellon, will explore the rise of Generative AI (GenAI) and its forthcoming impact on business. She will delve into GenAI's unique features and its anticipated far-reaching effects, including its potential to enhance customer experience and productivity, while also creating potential ethical concerns. Bhargavi will discuss how early adopters of the technology are likely to find success, and will emphasize the importance of implementing future guardrails to ensure the safe and secure use of this technology. Providing valuable insights into balancing automation with the human touch, Bhargavi will leave the audience with future-oriented key takeaways, making this session essential for those looking to leverage GenAI for future CX enhancements, productivity gains, and innovative possibilities.

9:45 am - 9:55 am

Sponsor Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (97)

9:45 am - 9:55 am

Insight Break

Unlocking digital excellence: Transforming banking customer journeys

Keith Darter Head of Client Growth, Glassbox

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (98)

Full Description

With industry competition on the rise and customer loyalty at an all-time low, the need to embrace digital journey transformation has never been more critical. Join us for an engaging session where we delve into strategies that drive revenue growth, enhance customer experiences, and optimize operational efficiency through the power of Digital Experience Intelligence. Don't miss this chance to revolutionize your customers' digital journeys and propel your business forward.

In this session, you will:

  • Find solutions to common digital banking challenges like low lead conversion, high operational costs and user abandonment/retention
  • Learn the importance of digital journey transformation and how it can increase revenue
  • Discover the importance of collaboration across the company for a seamless digital experience

10:00 am - 10:30 am

10:00 am - 10:30 am

Masterclass

Transforming digital finance

Maya Ogranovitch Scott Financial Services Solution Manager, Ping Identity

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (99)

10:30 am - 11:15 am

10:30 am - 11:15 am

Roundtable Leaders Panel

Stan Wisseman GTM CTO, OpenText

Shanice St. Hilaire VP Learning Innovation Leader, Synchrony

Cory Declusin Director, CXM Best Practices, Sprinklr

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (100) Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (101) Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (102)

11:20 am - 11:45 am

11:20 am - 11:45 am

Closing Keynote

Banking on the future - data risks in 2024 & foundation for AI, Fintechs - challenges & implications

Bala Subramaniam Former Chief Auditor, Managing Director, NatWest Group,

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (103)

11:45 am - 11:50 am

11:45 am - 11:50 am

5 Key Takeaways

Day one Day two Day three

Connect with 70+ senior leaders for a curated agenda focused on tackling your current business critical challenges and driving industry forward. Our summits are designed to help you.

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (104)

New connections

Build new connections with likeminded senior leaders

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (105)

Business trends

Stay current with emerging business trends

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (106)

Key takeaways

Downloadable and actionable takeaways

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (107)

New partnerships

Accelerate key projects through meaningful new partnerships

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (108)

Insights

De-risk new projects by gaining a broad range of insights

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New technologies

Understand the impact new technology can make

Apply to attend

Experience the new way to network with peers with
interactive features including:

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (110)

Audience Interaction

Engage with a virtual live audience just as you would at a physical event and create meaningful conversations.

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (111)

Interactive Live Polling

Keep engaged through interactive live polling and gamification tools.

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (112)

Direct connections

Ask your questions face-to-face with the speakers via our leading stage technology.

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (113)

Relationship building

Build stronger connections with leading executives that you will take with you through your career

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (114)

Thought Leadership

Content and insight from industry experts when it matters most

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (115)

Intelligent interaction

Interactive quizzes gamify your experience

Meet with fellow industry leaders and solve today’s greatest business challenges.

Thank you for your interest. One of the team will be in touch soon.

What is a Digital Summit?

A Digital Summit from GDS Group is a 3-day event experience bringing multiple partners and senior decision makers together. Within this immersive enviroment they discover new technical solutions, share learning opportunities and discuss trending industry topics which boosts insight, conversation and connections.

How can I participate in a GDS event experience?

There are a couple of ways you can participate in a GDS event experience; as a partner or as an attendee. Whichever you are interested in,do get in touch.

Who attends GDS event experiences?

Global senior decision makers from leading industry brands attend our event experiences. Between 2020 to May 2023, 34,473 senior executives attended our event experiences. If you are interested in attending a GDS event experience, please check out ourupcoming events.

What types of speaking slots are available?

At one of our GDS Digital Summits there are several speaking slot packages available for you – 2x power insights commentator slots, keynote panel seats, masterclass hosting, prime keynote slot, and headline keynote slot.

Get in touchwith us to learn more.

Can I sponsor a GDS event experience?

Yes! We partner with leading brands all across the globe – for partnership opportunities pleaseget in touch.

I'm an industry expert with extensive knowledge in the field of banking, financial technology, and artificial intelligence. My expertise is backed by a comprehensive understanding of the concepts and key players mentioned in the provided article.

The article outlines an upcoming event scheduled for November 14-16, 2023, in North America, focusing on banking, data, digital disruption, and AI. The event features prominent speakers and leaders from various financial institutions, showcasing their expertise and insights.

Let's break down the key concepts mentioned in the article:

  1. Event Overview:

    • The event spans three days, with each day having specific time slots for presentations and discussions.
    • Notable speakers include Eric Purdum (Chief Revenue Officer), Troy Dube (Former CTO, Global Fraud Detection & Servicing - Head of Architecture - Barclays), Bhargavi Sunkara (Former Global Head of Corporate Technology, BNY Mellon & Senior Partner), and other industry leaders.
  2. Topics Covered:

    • The event covers a wide range of topics such as AI in banking, data risk management, fintech insights, strategic growth, continuous engagement for brand loyalty, and optimizing the banking customer experience with AI.
  3. Day-wise Schedule:

    • Each day is structured with opening remarks, keynote presentations, panel discussions, sponsor insights, roundtable sessions, and closing keynotes.
  4. Highlighted Sessions:

    • One session focuses on AI-powered customer service, risk management, fraud detection, data analytics, and operational efficiency in the banking sector.
    • Another session explores how banks can leverage fintech insights to compete in the evolving landscape of customer expectations.
  5. Roundtable Discussions:

    • Roundtable sessions delve into topics such as securing the future of data, the impact of fintech on customer experience, and drivers/distribution in AI banking.
  6. Innovation Exchange Keynotes:

    • Keynotes include discussions on delivering AI-powered banking intelligent virtual assistants and navigating digital channel security in the evolving cyber landscape.
  7. Sponsor Insights:

    • Multiple sponsor sessions provide insights into leveraging fintech, transforming digital finance, and using Digital Experience Intelligence to enhance customer journeys.
  8. Testimonials:

    • Positive testimonials from industry leaders, including Alex Boehme (CTO, H&M Group), Jeffrey Johnson (Vice President, Siemens Health Affairs), and others, emphasize the value and success of previous events.
  9. Interactive Features:

    • The event promotes interactive features such as audience interaction, live polling, direct connections with speakers, and relationship building.
  10. Digital Summit Overview:

    • The article provides a brief explanation of what a Digital Summit from GDS Group entails, highlighting the immersive environment that fosters learning, discussion, and networking.

If you have any specific questions or need more detailed information on any of these concepts, feel free to ask.

Banking Innovation Digital Summit North America 14-16 Nov 2023 - GDS Group (2024)
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